Southwest is sending a letter of apology, a $5,000 check and a $1,000 travel voucher to passengers who were on a flight that made an emergency landing in Philadelphia following an engine explosion. Chairman Gary Kelly says in the letter that the money is to help cover any "immediate financial needs." An engine on a Southwest jet exploded Tuesday, and debris hit the plane. Forty-three-year-old banking executive Jennifer Riordan of Albuquerque, New Mexico, was fatally injured when she was sucked partway out of the jet through a shattered window. Passenger Marty Martinez of Dallas says he has no immediate plan to cash the check.
Southwest sends apology letter, $5,000, and travel voucher to passengers on damaged jet
A National Transportation Safety Board investigator examines damage to the engine of the Southwest Airlines plane that made an emergency landing at Philadelphia International Airport in Philadelphia. (NTSB via AP)PHILADELPHIA (AP) — Southwest has sent a letter of apology, a $5,000 check and a $1,000 travel voucher to passengers who were on a flight that made an emergency landing in Philadelphia after an engine exploded. An engine on a Southwest jet exploded Tuesday while the plane was flying from New York to Dallas, and debris hit it, causing extensive damage. "As a tangible gesture of our heartfelt sincerity, we are also sending you a $1,000 travel voucher," he wrote. "I just wanted to make sure I didn't preclude anything by taking the voucher or the check," he said.
Southwest reportedly gives passengers who were on fatal flight $5,000 check and a $1,000 travel voucher
As it stated in The letter contains an apology, customer service number, $5,000 check, and state the airline will send a $1,000 travel voucher via email. Mark Makela / ReutersSouthwest Airlines has sent a $5,000 check and promised a $1,000 travel voucher to passengers on Tuesday's flight that made an emergency landing after an engine exploded, ABC News reports. ABC News obtained copies of the letter passengers received. Southwest confirmed to Business Insider that it did send letters to passengers on Flight 1380 without commenting on the letters' contents. National Transportation Safety Board chairman Robert Sumwalt said the death was the first in a US passenger airline accident in over nine years.Author
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